Disability and Etiquette in Business

There are more than 54 million people with disabilities living in the United States. They are our neighbors, our friends, our coworkers, our customers and even members of our families. They are not simply like us - they are us.

Knowing how to interact with people who have disabilities will be a factor in determining your company's success. Your goal should be to reach a point where disabilities are invisible, and everyone is respected as an individual: a whole person, no more, no less.

Skills you will learn:

Communicating with Sensitivity

Greeting Individuals with Disabilities

Assisting Those with Disabilities

Dealing with Disabilities in the Work Environment